Privacy Policy
Our Commitment to Data Privacy
Keystone Solution develops custom agentic software architectures for industrial manufacturing. We treat corporate and operational data with the same engineering rigor we apply to factory automation. We collect only what is strictly necessary to evaluate, scope, and deliver our services, and we never sell, broker, or monetize your personal or business data.
01. Scope & Purpose
This Privacy Policy explains how Keystone Solution (“Keystone”, “we”, “us”, or “our”) collects, uses, stores, and protects personal and corporate information gathered through our public website (keystonesolution.co) and associated communication channels, specifically including our schedule request and operational review booking forms.
02. Information We Collect
We collect information in two principal ways: direct disclosures provided by you and standard technical telemetry generated through site interaction.
When you submit an inquiry or request an operational review, we collect:
- Full Name
- Work / Corporate Email Address
- Job Title or Functional Role
- Company / Organization Name
- Operational requirements or notes submitted
For site security, DDoS mitigation, and diagnostic uptime monitoring:
- Internet Protocol (IP) address
- Browser type, engine, and version
- Operating system and device classification
- Timestamps and request routing metrics
03. How We Use Your Information
We process your information exclusively for legitimate commercial and engineering purposes:
- Inquiry Assessment & Scheduling: To evaluate your operational stack, verify eligibility for an architectural audit, and route discovery appointments.
- Client Communications: To send calendar confirmations, follow-up scopes, diagnostic summaries, and technical documentation related to your request.
- Security & Systems Integrity: To prevent unauthorized automated form abuse, spam, and cyber threats to our infrastructure.
04. Data Sharing & Third-Party Processors
We leverage trusted cloud infrastructure partners to deliver our online services under strict data security obligations:
[email protected]).05. Proprietary Client Manufacturing Data
Website inquiries are distinct from client engagement data. Once an engagement progresses to an on-site audit or bespoke agent deployment:
- All client operational diagrams, ERP/CMMS schemas, machine logs, and production parameters are strictly covered by bilateral Non-Disclosure Agreements (NDAs).
- Agentic systems operate within your own private cloud or on-premise perimeter. We do not extract or centralize your proprietary plant data.
06. Data Retention & Your Rights
We retain inquiry information only as long as necessary to maintain correspondence and evaluate business engagements. You retain the right to:
- Request a copy of any personal or company information we have on file for you.
- Request immediate correction of inaccurate contact records.
- Request complete and permanent deletion of your inquiry data from our communication records.
To exercise any of these rights, contact us directly at [email protected]. Requests are confirmed and fulfilled within 10 business days.
07. Contact & Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or our operational data handling protocols, please reach out to our team: